Call Centres:

Communications: This is a fast paced and demanding industry which requires loyalty to be developed through service.  Customer privacy and ensuring that customers get the right answer to their questions when they call are critical to a successful relationship.  By establishing strong connections with customers and establishing trust, our customers’ objectives can be achieved and even surpassed..

We service various customers in:
•    Directory Assistance
•    Wireline
•    Wireless
•    Satellite
•    IP Relay

Retail: Customers want accurate and quick transactions and they want the conversation done with a smile.  Whether it’s help with a software question or getting their order placed properly and delivered on time our agents deliver at all times a superior service.

We service various customers in:
•    Order Fulfillment
•    Software
•    Outgoing sales campaigns


Business Process Outsourcing

BPO:  Through our global organization, Stellar specializes in evolutionary business process outsourcing (BPO) solutions and process automation technology that transform paper-based, labour intensive processes into efficient, highly automated operations.

We offer the choice of either a hosted Application Service Provider (ASP) model to enhance the performance of your existing in-house operations, or a fully outsourced processing service onshore or offshore to dramatically reduce your processing costs.

We provide service in:
•    Accounts payable
•    Accounts receivable
•    Application and form processing
•    Document and contract scanning